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General Policy And Procedures

Qualifications - Sealco Distributors must represent our entire valve product line and maintain an adequate inventory of Sealco products. The quantities and specific products to be included in an initial order for a Distributor and/or its branch locations must meet minimum stocking levels as determined by Sealco's Regional Manager and approved by Sealco. Sealco Distributors are required to supply only Genuine Factory Remanufactured Sealco products and are specifically prohibited from supplying any Sealco products manufactured or rebuilt by another company.
Terms - Our terms are Net 30 Days with a minimum invoice amount of twenty dollars ($20.00). All new Distributor customers are required to submit a written credit application to Sealco for approval prior to acceptance of order and will be assigned an individual customer account number upon approval.
Territories - Sealco does not assign or recognize exclusive sales territories for its Distributor customers. Our arrangements with original equipment manufacturers make it necessary that we be able to supply their factory owned branches and/or dealers either directly or through a parent company parts department. While Sealco favors a limited distribution network, the actual number of Distributors in any geographical area may change from time to time, at the sole discretion of Sealco, in order to provide adequate market coverage
Shipments - Sealco will pay surface freight on outbound shipments of $1,000. or more of Sealco air valve products, excluding core charges, in the continental United States. Sealco reserves the right to select the carrier on all prepaid shipments. Where the customer designates a specific carrier on a prepaid order, shipment will be made freight collect with an allowance made for freight at Sealco's regular freight rates.
Returns - All requests for returns must be made in writing to Sealco and authorized by the issuance of a Returned Goods Authorization (RGA) number. All returned valves must be in salable condition. A return charge will be assessed on valves less than 1 year old at 15%, 1 to 2 years old at 25% and 2 to 3 years old at 50%. Valves over 3 years old, small parts, rubber goods, repair kits, obsolete items, etc. are not returnable. The age of the returned valve is calculated from the date of manufacture to the date received in our Phoenix facility. Returns will only be credited to an offsetting order of equal or greater value. Sealco will determine the value of the returned items and notify the customer in order to place the offsetting order. All merchandise being returned must be shipped to our Phoenix facility via prepaid freight within 30 days of its authorization. Unauthorized and/or freight collect returns will not be accepted.
Remanufactured Valves - All Sealco air valves are available as new. Certain valves are available as Genuine Factory Remanufactured and are indicated by an "X" at the end of their part number. Remanufactured valves ordered on an exchange basis will be billed at the exchange price plus a core charge, which is shown separately on the invoice.
Core Returns - Cores will be accepted for credit up to 4 months before or after the invoice date of a remanufactured valve order. Once a core is received at Sealco it is processed and is no longer physically available. Cores returned in excess of the number of remanufactured valves purchased will have their potential credit held in a core bank for 4 months after their receipt and credited against subsequent core charges. Any potential credits remaining in the core bank past the 4 month period without an offsetting order will be automatically deleted. All Sealco valves that are available as remanufactured are acceptable for core credit. Unacceptable cores will be scrapped upon receipt.
Core Freight - For core returns of 100 lbs. or more, please call Old Dominion at (800) 235-5569 to arrange for shipment & Sealco will pay the freight charges within the continental U.S. Core returns under 100 lbs. must be shipped prepaid to either our Arizona or Indiana facilities dependent upon your location. If you are unsure which facility to ship to please contact our office. Sealco will not accept freight collect shipments.

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